We want you to love your Pure Glow products. If for any reason you’re not satisfied, here’s how we handle returns:

1. Returns

• Returns are accepted within 10 daysof delivery for unopened, unused products in original packaging.
• Due to hygiene reasons, we cannot accept returns of opened or used skincare items.
  2. Refunds
• Refunds will be processed to your original payment method within 7–10 business daysafter receiving your return.
• Shipping fees are non-refundable.
  3. Damaged or Incorrect Items
• If your order arrives damaged or incorrect, contact us within 48 hoursof delivery with photos, and we’ll arrange a replacement or refund.
  4. How to Start a Return
• Email Myiaferguson02@yahoo.comwith your order number and details.